RunBusiness Systems
What this package is
Run is shop management for a business busy enough that the work has to be split between people.
The difference from Book is not simply more features. It is that the system starts to know your people: who is doing which booking, who has already paid a deposit, how many times this customer has been in, and how this month compares with last.
It fits a business with two or more staff, one that loses money to no-shows, or one that has grown to several locations and wants one view across them.
See it working
Customers tap it straight from the LINE chat menu. No address to type and no app to install.
A slot is taken when that therapist is busy, not when the shop is busy. Switch therapists and the open times change with them.
Pick a service first and the deposit is worked out for you.
Pick a service and time, then attach a slip that passes the check.
Everything you get
This list is the entire scope of the package. Nothing is hidden in a contract.
- Everything in Book
- Per-staff schedules, so customers can pick the person they want
- Deposits taken at booking, with the payment slip checked automatically and reuse refused
- Membership points customers can redeem
- Reports on revenue, new versus returning customers, and no-shows
- Separate owner and staff access. Staff see only their own bookings
- Several locations in one system, with a combined view for the owner
- Full LINE OA integration, with an in-chat menu that books directly
- A reminder message to the customer before the slot. You set the lead time, you see whether it went out, and you can send it by hand if the automatic one fails.
- A booking keyed in by the shop shows as deposit unpaid, so the full amount is collected at the counter.
- Money is tracked end to end: deposit unpaid, deposit paid with the balance still owed, and paid in full. Each state is one tap from the booking list.
- Hosting and domain, roughly $40-70 a year, paid directly to the provider in your own name. I set them up in your account on day one, so the system is genuinely yours and not tied to me.
- The slip-checking service, roughly $6-25 a month depending on volume, and only on the package that takes deposits. That is the provider charge, not mine, and I work it out from your real numbers before you decide.
- LINE OA message fees if you exceed the free allowance on your own account.
- Your content and photography. Send them and I lay them out. Shooting or writing them is charged separately.
- Migrating old data. From a spreadsheet it is free. From another system through an API I check for free whether it is possible, then quote before doing it.
- An app in the Play Store. Everything here works fully on a phone browser; a real app is a separate service.
Questions about this package
How does automatic slip checking work?
It reads the real bank data rather than the text in the picture, so edited slips are caught. More importantly, it refuses a slip that has already been used on another booking, which is the most common trick and the one an owner cannot spot by eye.
Can staff see everything?
No. Staff see only their own bookings. Revenue, reports and full customer data are the owner's alone. That split is in the design, not bolted on afterwards.
How many locations does multi-branch mean?
No limit. All locations sit in one system; staff see only their own, and the owner sees the total and can compare them.
What are the running costs?
Nothing recurring to me. Hosting and a domain run about $40 to $70 a year, and slip checking about $6 to $25 a month depending on volume. Both are paid directly to the providers in your name, and I work them out from your real numbers first.
Can I set my own points rules?
Yes. You decide how much spending earns a point, what points redeem for, and when they expire. The system follows your rules.