Connected Assistant With ActionsChatbot / AI assistant
What this package is
Act is a bot that does the thing, rather than explaining how the thing is done.
It connects into the systems you actually run: stock, bookings, order status. Asked whether something is in stock, it answers from the live figure rather than a document written last month. Asked where a parcel is, it checks.
Its personality and phrasing are tuned to your brand, and the first month after delivery is covered, because the first month is when the strange questions nobody imagined during design finally arrive.
See it working
- Black tee, size M
6 - Black tee, size L
0 - White tee, size M
12
- 09:00
Booked - 10:00
Free - 11:00
Free - 13:00
Free
- 4471
Shipped and in transit, arriving tomorrow - 4462
Awaiting payment
Anything hard to undo, such as cancelling an order or issuing a refund, is prepared in full and then handed to a person. That line is agreed before work starts and written into the specification. A bot that can cancel orders on its own is a bot that will one day cancel the wrong one.
The server side runs on LangGraph: a graph with branches, tools it can call, and a point where it stops for a human. The path shown is the real node names it walked, not something typed in.
The shop data here is invented and connected to nothing. On a client's own system the bot reads their live data every time somebody asks.
Everything in Capture and Answer is part of this package too
The answer editor, the lead capture, the LINE menu and the live question-answering bot are all included.
This mirrors the screen of the delivered system. It is not connected to a real Google Sheet here, because this page is public. On a client's own system the row lands in their sheet the moment it is submitted.
The question-answering bot from the Answer package is part of this one too
This package is not only the editor and the lead capture. The live bot that answers from your own content is included.
The live bot is trained on the Thai version of this site, so it answers in Thai. It is genuinely running rather than a mock-up, and you are welcome to try it.
Everything you get
This list is the entire scope of the package. Nothing is hidden in a contract.
- Everything in Self-Managed Bot With Lead Capture
- Connected to your systems, stock, bookings or order status, so answers come from live data
- The bot can do things, not just answer: book a slot, check where a parcel is
- Tone and wording tuned to how your brand talks
- English technical documentation for the integration, so your own developers can extend it later
- First 60 days of care after launch included, not only bug fixes
- Monthly AI usage, roughly $10 to $45 depending on real chat volume. I work the number out from your traffic before you commit, and you pay the provider directly. It is not my fee.
- LINE Official Account charges above the free quota, if you push a lot of outbound messages to customers.
- Writing your product information from scratch. If nothing is written down yet, I can shape what you have into usable form, but the source has to come from you.
- A promise that the bot is right 100 percent of the time. Nobody can honestly promise that. What I do instead is build it to admit when it does not know and pass the chat to a person, which beats guessing.
- Content updates after the 60 days. If you want me on call after that, it is a separate monthly arrangement and I will tell you the price up front.
Questions about this package
What if it books or cancels the wrong thing?
Anything hard to undo is set to require a person. The bot prepares everything and waits for the click. Read-only work such as checking status or stock runs on its own, because a mistake there costs nothing. That line is agreed before starting and written into the specification.
Can my system be connected?
It has to be checked first. Systems with an API almost always can. Systems without need a way round, which sometimes works and sometimes does not. I check at no charge before quoting, and if it genuinely cannot be done I say so and propose Capture instead. I do not take on work I already know will not work.
Is it very different from Capture?
Different in kind. Capture knows the fixed facts about your business. Act knows the facts that change by the minute: stock, free slots, parcel status. That means its answers stay correct with nobody updating anything, but it also means far heavier testing, which is where the price difference comes from.
What does the free first month cover?
Adjusting answers, correcting where the bot misunderstood, and fixing connection problems that surface in real use. The first month matters because that is when the odd questions nobody imagined during design arrive. A monthly care package exists afterwards, but it is not required.
Is the monthly AI cost higher than the other packages?
Slightly, because some questions require fetching data from your system. I estimate it before starting and design it to fetch only when needed rather than on every message. Questions answerable from the fixed material still are.